Unlike most websites, we have not added half a dozen testimonials and left it at that. We always ask for a testimonial off our customers.
We send our Customer Satisfaction Survey to all our great customers and this is where our testimonials come from. This is part of our commitment to continual improvement (BS5750/ISO9000) so we know what we did right and if we did anything wrong what it was. That way we can strive to be the best.
Not everyone replies but here are just some of those that have:-
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JACQUELINE says ”
I was extremely happy with the service from Flat Pack Amigos and would highly recommend them.“
JACQUELINE rated us as :
5
out of 5 stars on 2024-11-12
Find out about our QUALITY and CONSISTENCY or a more detailed overview of how we work below
Laura says ”
The desk was really well constructed and efficiently! The gentleman that came was friendly and professional. Would highly recommend Flat Pack
Amigos! “
Laura rated us as :
5
out of 5 stars on 2024-11-05
Lynne says ”
Unbelievably quick assembly! Very friendly guy and left the room really tidy. Would definitely recommend using flatpack amigos, saved us so much time and no arguments. Will definitely use the service again. Thank you :)“
Lynne rated us as :
5
out of 5 stars on 2024-11-04
“ The Range”
“
Thank you for your enquiry.
Each item is allocated a number of units to work out the price as follows:
110 units - The Range 1 x Riviera 2 Door Slider with Lights Midi- Riviera Oak
30 units - The Range 1 x Stockholm 4 Drawer Chest - White and Oak
Product code: 502960
60 units - GENERAL 2 x D....”
Additonal information follows regarding it being a fixed price, how we calculated the costs, how to book etc
We have done everything we can to make our service the best quality it can be.
All of our assemblers have been trained to the standards of Flatpack.org.uk and have passed the experience tests to show they are as familiar as anyone can be with the products they are assembling.
Find out more about FlatPack.org.uk by clicking on our badge below
Established since 2004, over 17 years assembling furniture.
All our assemblers are trained to the highest standards: how components work - relevant British Standards - specialist assembly techniques and working practices.
From where to place Nursery Furniture, to key facts on children's loft and bunk beds, to the 12 test for stability of furniture.
From modular wardrobes to bedroom layouts we have methods of work to ensure the best outcome.
i.e
- If you do things in the right order, the job is a lot easier to get right.
Each quote, job and follow up is done in the same way so we can be sure we deliver the highest level of service consistently.
Chris says ”
From the moment he arrived, his friendliness and professionalism were evident. He arrived on time and worked efficiently, demonstrating impressive skills and attention to detail throughout the assembly process.
Not only did he complete the job within the estimated timeframe, but he also left the apartment clean and tidy, which I greatly appreciated. The quality of the assembly was outstanding; everything is sturdy and well put together, exceeding my expectations.
I would highly recommend to anyone in need of flat pack assembly services. I will definitely be using his services again in the future. Thank you for a job well done!“
Chris rated us as :
5
out of 5 stars on 2024-11-01
We send our customer satisfaction survey to everyone who contacts us with an enquiry as part of our commitment to continual improvement (a requirement of BS 5750 / ISO 9000).
If you didn't use us we use the feedback given internally to understand our market, and where necessary modify our business model.
We publish a summary of the results of everyone who uses us, so potential customers can see the great service we offer
Kerif says ”
Fab work. Arrived on time, completed quickly and to a high standard. Would definitely recommend and use again. Thank you.“
Kerif rated us as :
5
out of 5 stars on 2024-10-28
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