We assemble furniture so you don’t have to.

Attaching To The Wall

General Guidance

Most flat pack furniture is supplied with fittings to attach each piece to the wall for stability. The company policy is as follows:-

"In all cases we will refer you to this guide and let you decide, because it is your choice."

Some items are clearly unstable when not attached to the wall; some just become very solid when attached; and others the need is less obvious. In all cases there is a balance between safety (furniture can kill and injure small children) and what you are permitted to do at your property (many landlords forbid it).

Please note when we provide a quote we will make it clear whether WALL MOUNTING or ATTACHING TO THE WALL is included in the price. If it is not listed we charge separately for this.

 

If attaching to the wall is listed in the instructions as necessary, we will still charge separately for it. This is because: there are around 100,000 different flat pack products on sale in the UK and we cannot know in advance whether this is required for each one; and not all customers want an item attaching to the wall or are prevented by the terms of their lease. This therefore has to be decided during the assembly service.

 

FACT: Every year in the UK at least one small child pulls a wardrobe or similar item of furniture ontop of themselves.

UNSTABLE ITEMS INCLUDE

  • Tall Narrow Wardrobes which tilt or topple when the doors are moved.
  • Bookcases and Cabinets with Doors which topple when the doors are opened.

WARDROBES GENERALLY

It is not always necessary to attach wardrobes to the wall however, extra stability and a solid feel is often desirable especially for sliding door wardrobes. We will only recommend a wardrobe is attached to the wall if we consider it unsafe, and you have children who maybe at risk. However the decision is always yours, we can't force you to do it.

LESS OBVIOUS

Three small children have been killed in the USA by climbing on Ikea's Malm chests of drawers, only for the chest to topple and crush them. There is more about this here.

WHAT WE CHARGE

Items That Must Be Mounted Fully or Partially on Walls

  • Typically TV Wall Units
  • We will advise charges for this in our quotes as it depends on the exact requirement

Wardrobes & Beds with solid brackets.

We charge a fixed fee of £12 for this service, in some cases it is specified as £12 others as 20 mins.

Bookcases, Chests of Drawers and Similar with anti topple straps or brackets

Attaching these to the wall requires less work and we will charge £6 for each item we attach to the wall.

Easy to work with

  • Fixed Price Quote
  • Quote And Book online
  • Pay by CASH or BANK TRANSFER

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The guy was very polite and got to work straight away on all the office furniture. The whole assembly took less time than I expected which great and 100% fitted, no snags at all. Great value for money. Would definitely use again.

(5 out of 5 stars) on

How We Work

  1. Tell us exactly what you need assembling
    (see What We Need to Know Below)
  2. We email you or display a quote after you have submitted the form
  3. Book online (or tell us your preferred dates)
  4. We build your furniture to the highest standard
  5. You pay us by: Cash or Bank Transfer
  6. You leave great feedback and testimonials

Find out about our QUALITY and CONSISTENCY or a more detailed overview of how we work below

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Great service. Very polite, professional and service provided was excellent. Will definitely use again.

(5 out of 5 stars) on

Get A Quote

Please contact me.
Please do not contact me.

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Great service. Very polite, professional and service provided was excellent. Will definitely use again.

(5 out of 5 stars) on

What we need to know

Generally:

Please tell us the supplier, the full product name and a part code if you can

OR

Copy and paste links of each product online.

 

Sample Enquiry

“ The Range”

What we quoted

“ Thank you for your enquiry.


Each item is allocated a number of units to work out the price as follows:



110 units - The Range 1 x Riviera 2 Door Slider with Lights Midi- Riviera Oak

30 units - The Range 1 x Stockholm 4 Drawer Chest - White and Oak
Product code: 502960

60 units - GENERAL 2 x D....”

Additonal information follows regarding it being a fixed price, how we calculated the costs, how to book etc

Quality


Our Standards

We have done everything we can to make our service the best quality it can be.

  1. Training and Development
  2. Clear and Transparent Pricing - the price you see is the price you pay
  3. No Hidden Extras - we do not add on lots of hidden charges
  4. Attaching to the Wall - clearly explained
  5. The Job Cycle - so each job is done to the same standard
  6. Formal Complaints Procedure - should you have any problems
  7. 12 Month Guarantee
  8. Testimonials & Feedback

More about the above

Trained and Experienced

All of our assemblers have been trained to the standards of Flatpack.org.uk and have passed the experience tests to show they are as familiar as anyone can be with the products they are assembling.

Find out more about FlatPack.org.uk by clicking on our badge below

Experienced

Established since 2004, over 17 years assembling furniture.

Skilled

All our assemblers are trained to the highest standards: how components work - relevant British Standards - specialist assembly techniques and working practices.

Knowledgeable

From where to place Nursery Furniture, to key facts on children's loft and bunk beds, to the 12 test for stability of furniture.

 

Consistent Methods of Work


Standard Methods of Work

From modular wardrobes to bedroom layouts we have methods of work to ensure the best outcome.

i.e
- If you do things in the right order, the job is a lot easier to get right.

Consistency

Each quote, job and follow up is done in the same way so we can be sure we deliver the highest level of service consistently.

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Was really pleased with the work that was done, punctual and very professional. Was surprised how quick the job got done. Brilliant service. Thankyou

(5 out of 5 stars) on

 

How We Work


  1. Get a Quote
    • Use our online quote engine to get a quote for the furniture you want assembling.
  2. Book an Appointment
    • Use our online automated booking process, or.
    • We will then ask you to give us 3 dates when you want us to come.
    • We will confirm the appointment we can do within 1 hr (during normal opening hours).
  3. We do your Job
    • We will arrive within your appointment start time (1 hour window ie 2-3pm).
    • We will assemble your furniture.
  4. After the Job
    • Our Assembler will close the job down.
    • We send you payment details (*) and a link to close the job, provide feedback etc.
    • We send you a receipt and our guarantee.
 

Feedback


Customer Satisfaction

We send our customer satisfaction survey to everyone who contacts us with an enquiry as part of our commitment to continual improvement (a requirement of BS 5750 / ISO 9000).

If you didn't use us we use the feedback given internally to understand our market, and where necessary modify our business model.

We publish a summary of the results of everyone who uses us, so potential customers can see the great service we offer

More about the above

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The fitter was on time and did the job well and as requested. The booking and estimate was easy to make and got a very quick appointment. Would happily use again

(4 out of 5 stars) on

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