We assemble furniture so you don’t have to.
Terms and Conditions (PRIVATE CUSTOMERS)
Please find below a summary of our terms and conditions,
Payment Terms:
Payment is due on completion by CASH OR ONLINE BANK TRANSFER (preferred).
Late Payment:
For late payment, we add an administration fee of £50 to cover the cost of debt recovery and proceed with this swiftly. We are a small business taking lots of small payments, if we do not ensure payment is made promptly we will very quickly run into cash flow difficulty. Therefore we enforce this clearly and firmly without hesitation.
Rates:
The assembly service is a fixed price loosely based on the following rates, however actual times will vary due to the assembler's experience and the amount of space available.
- 1st hour (or part of) £50.
- Every 30 mins after first hour £18.
Customer Cancellation or Customer Postponement
- Before 5pm the day before - no charge
- After 5pm the day before - we reserve the right to charge £50.
- On the day (i.e. after midnight the night before) or customer not present or not contactable - we reserve the right to charge the full amount.
ACTUAL TERMS AND CONDITIONS OF BUSINESS
By asking us to do work for you, you are accepting the following terms of business and contractually bound by them:
Terms and Conditions 210226 v8.0.pdf
Easy to work with
- Fixed Price Quote
- Quote And Book online
- Pay by CASH or BANK TRANSFER
Happy Beds Furniture Assembly Review
Syed says ”Gentleman came early and was very prompt with all of the work. Got to work straight away and was done very quickly
Would highly recommend.“
Syed rated us as:
5
out of 5 stars on March 27, 2026
How We Work
- Tell us exactly what you need assembling
(see What We Need to Know Below)
- We email you or display a quote after you have submitted the form
- Book online (or tell us your preferred dates)
- We build your furniture to the highest standard
- You pay us by: Cash or Bank Transfer
- You leave great feedback and testimonials
Find out about our QUALITY and CONSISTENCY or a more detailed overview of how we work below
Dunelm Mill Furniture Assembly Review
Syed says ”Gentleman came early and was very prompt with all of the work. Got to work straight away and was done very quickly
Would highly recommend.“
Syed rated us as:
5
out of 5 stars on March 27, 2026
Ikea Furniture Assembly Review
Russell says ”Very happy with the service received from David, worked in a very efficient way, no fuss, just got on with the job in hand. The quality of the build was excellent and kept everything clean and tidy. Left the packaging tidy ready to dispose of. Would 100% use them again! Great service! Thank you “
Russell rated us as:
5
out of 5 stars on March 13, 2026
What we need to know
Generally:
Please tell us the supplier, the full product name and a part code if you can
OR
Copy and paste links of each product online.
What we quoted
“
Thank you for your enquiry.
Each item is allocated a number of units to work out the price as follows:
110 units - The Range 1 x Riviera 2 Door Slider with Lights Midi- Riviera Oak
30 units - The Range 1 x Stockholm 4 Drawer Chest - White and Oak
Product code: 502960
60 units - GENERAL 2 x D....”
Additonal information follows regarding it being a fixed price, how we calculated the costs, how to book etc
Our Standards
We have done everything we can to make our service the best quality it can be.
- Training and Development
- Clear and Transparent Pricing - the price you see is the price you pay
- No Hidden Extras - we do not add on lots of hidden charges
- Attaching to the Wall - clearly explained
- The Job Cycle - so each job is done to the same standard
- Formal Complaints Procedure - should you have any problems
- 12 Month Guarantee
- Testimonials & Feedback
More about the above
Trained and Experienced
All of our assemblers have been trained to the standards of Flatpack.org.uk and have passed the experience tests to show they are as familiar as anyone can be with the products they are assembling.
Find out more about FlatPack.org.uk by clicking on our badge below
Experienced
Established since 2004, over 19 years assembling furniture.
Skilled
All our assemblers are trained to the highest standards: how components work - relevant British Standards - specialist assembly techniques and working practices.
Knowledgeable
From where to place Nursery Furniture, to key facts on children's loft and bunk beds, to the 12 test for stability of furniture.
Standard Methods of Work
From modular wardrobes to bedroom layouts we have methods of work to ensure the best outcome.
i.e
- If you do things in the right order, the job is a lot easier to get right.
Consistency
Each quote, job and follow up is done in the same way so we can be sure we deliver the highest level of service consistently.
Next Furniture Assembly Review
Jenny says ”The fitter arrived on time and did an excellent job. Would definitely use the company again. “
Jenny rated us as:
5
out of 5 stars on March 10, 2026
- Get a Quote
- Use our online quote engine to get a quote for the furniture you want assembling.
- Book an Appointment
- Use our online automated booking process, or.
- We will then ask you to give us 3 dates when you want us to come.
- We will confirm the appointment we can do within 1 hr (during normal opening hours).
- We do your Job
- We will arrive within your appointment start time (1 hour window ie 2-3pm).
- We will assemble your furniture.
- After the Job
- Our Assembler will close the job down.
- We send you payment details (*) and a link to close the job, provide feedback etc.
- We send you a receipt and our guarantee.
Feedback
Customer Satisfaction
We send our customer satisfaction survey to everyone who contacts us with an enquiry as part of our commitment to continual improvement (a requirement of BS 5750 / ISO 9000).
If you didn't use us we use the feedback given internally to understand our market, and where necessary modify our business model.
We publish a summary of the results of everyone who uses us, so potential customers can see the great service we offer
More about the above
Next Furniture Assembly Review
Charlotte says ”Everything was stellar - super easy on day of“
Charlotte rated us as:
5
out of 5 stars on March 11, 2026
