Terms and Conditions (PRIVATE CUSTOMERS)

Please find below a summary of our terms and conditions,

Payment Terms:

Payment is due on completion by CASH OR ONLINE BANK TRANSFER (preferred).

Late Payment:

For late payment, we add an administration fee of £50 to cover the cost of debt recovery and proceed with this swiftly. We are a small business taking lots of small payments, if we do not ensure payment is made promptly we will very quickly run into cash flow difficulty. Therefore we enforce this clearly and firmly without hesitation.

Rates:

The assembly service is a fixed price loosely based on the following rates, however actual times will vary due to the assembler's experience and the amount of space available.

  • 1st hour (or part of) £50.
  • Every 30 mins after first hour £18.

Customer Cancellation or Customer Postponement

  • Before 5pm the day before - no charge
  • After 5pm the day before - we reserve the right to charge £50.
  • On the day (i.e. after midnight the night before) or customer not present or not contactable - we reserve the right to charge the full amount.

 

ACTUAL TERMS AND CONDITIONS OF BUSINESS

By asking us to do work for you, you are accepting the following terms of business and contractually bound by them:

Terms and Conditions 010420 v51.pdf

Contact Form

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Recent Satisfied Customers

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I am so grateful for your work. Simon from Flat Pack Amigos was punctual, polite, did all the work perfectly and in good time. I would not hesitate to recommend their service.

(5 out of 5 stars) on

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Work was done brilliantly. Very tidy and respectful of property. 100%happy from start to finish.

(5 out of 5 stars) on

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On time and very efficient. Exactly what I hoped for.

(5 out of 5 stars) on

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Absolutely amazing service. Roger was punctual, friendly and did a wonderful job with our cupboards. The whole booking process was really easy and the quote was spot on. I will definitely be using this service again.

(5 out of 5 stars) on

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I would recommend flat pack amigos, they were very friendly, tidy and the quality of service was excellent. Would use again.

(5 out of 5 stars) on

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I was informed beforehand of the time slot and actions that I needed to take because of Covid-19. The person arrived on time, was very pleasant and started work immediately. The work was carried out to a very high standard, quickly and cleanly. Would highly recommend and will use again as and when required.

(5 out of 5 stars) on