Complaints

We hope you do not have a complaint, but realise that there will be times when customers do.

If you have a complaint about the service we have provided, please fill in the form below and we will respond as indicated at the foot of this page.

Our aim is to resolve the matter as swiftly as possible with the minimum of fuss, and where necessary will arrange a return visit by the original assembler or a more senior member of our team to do so.


 

What happens after I submit this Complaint Form?

After we receive your complaint we will follow our internal procedure to try to resolve the matter, in summary:-

Finally, your complaint will feed into our Measurement, Analysis and Improvement process which is part of our commitment under ISO-9000 to a continual improvement model.

Recent Satisfied Customers

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What a fantastic service, we will never build our own flatpack again. Michael was a pleasure to work with from the originally quotation process to the build. Very professional and high quality of service. I would highly recommend.

(4 out of 5 stars) on

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Great job, really well done. Thanks Peter for all your effort, promptness and speed. Will heartily recommend Amigos to anybody struggling with a flat pack!

(5 out of 5 stars) on

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great service . good price.

(5 out of 5 stars) on

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Very good service. Arrived on time, worked quietly, cleanly and efficiently. What would have taken me all day to do, took less than an hour. Very impressed and would use again without hesitation.

(5 out of 5 stars) on

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Great job keep up the good work.

(5 out of 5 stars) on

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Excellent service, would highly recommend. Great work

(5 out of 5 stars) on