Booking Info
We like to be completely up front about our services and the way we work.
Once we have agreed an appointment with you, you will be sent a confirmation email which includes the following:-
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Appointment Details
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Your Details
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Payment Terms & Expenses
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Customer Cancellation
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Our Full Contact Details
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Relevant Links
Appointment Details
Start Window: Usually a 1 hour time slot of when we will arrive
Appointment Date:
Reference No:
Quoted Cost:
Estimated Time:
Quote Summary:
Your Details
Address:
Postcode:
If you live on a new housing estate, please advise the name of the main road it is off and the name of the builder (ie Barratt, Wimpey etc), so we can find you.
Contact Name:
Telephone:
Email Address:
Payment Terms
- Payment is due on completion by CASH OR ONLINE BANK TRANSFER (preferred).
- Our Bank Details
- Rates: The assembly service is a fixed price loosely based on the following rates, however actual times will vary due to the assemblers experience and the amount of space available.
- 1st hour (or part of) GBP50.
- Every 30 mins after first hour GBP18.
- Attaching to the wall is extra and will be clearly indicated in your quote: GBP12 per wardrobe, GBP6 per bookcase or chest. Large wall mounted units vary in price.
- PLEASE NOTE: Any expenses are extra, such as parking, congestion charge and unavoidable tolls, these must be paid in cash to the assembler. In LONDON our assemblers normally use Public Transport to avoid these extras.
Customer Cancellation or Customer Postponement
- Before 5pm the day before - no charge
- After 5pm the day before - we reserve the right to charge GBP50
- On the day (i.e. after midnight the night before) or customer not present or not contactable - we reserve the right to charge the full amount.
Contact Details
Our full company details
Relevant Links
- The Contract, Terms and Conditions - Private Customers
- Safety: Attaching to the wall
- Customer Satisfaction Questionnaire - Private Customers
- Complaints - For Private Customers Only
- Insurance Documents